It has come to the attention of Venmar CES that an unlikely series of circumstances could lead to a motor overheating in specific Heat Recovery Ventilator (HRV) light commercial models that may result in a potential fire hazard.  These units fully comply with all applicable CSA and UL standards.  They are already safeguarded by circuit protection under the National Electric Code and by thermal protectors in the motors.  Venmar CES will arrange for a qualified field technician to upgrade the units at no charge for the customer.
 
This is a preventative measure that Venmar CES takes today to ensure that all of its customers have total peace of mind regarding their product safety.

The "Is it my unit?" section provides instructions to help you determine if this Product Safety Upgrade Program applies to your HRV.

The "What to do?" section outlines the steps to be followed to improve the safety of a unit covered by this Product Safety Upgrade Program.

The "Contact us" section is offering you three different options to rapidly communicate with us.