What should I do if my unit is included in the Product Safety Upgrade Program?
You have a unit with a model number that is included in the list of products affected by the Product Safety Upgrade Program?
The procedure is very easy:
#1: Immediately turn the unit off and disconnect it from the power source.
#2: Contact Venmar CES to validate if your unit is included in the Product Safety Upgrade Program. Please have the model number and serial number ready before you contact us.